FAQs

We ship to all metro cities and selective pin codes. Since our chocolates are subject to melting due to the high cocoa butter concentration, therefore we ship only to selective pin codes. Please check if we service your pin code on the product page before placing your order. 

We offer free delivery for orders above Rs 999 and charge a minimal delivery fee of Rs 100 for every order under Rs 999

Cancellations are allowed within 24 hours of the order. Please contact our Customer Care team immediately at 9900664606 or orders@chocolatephilosophy.co.in to assist you in the cancellation/modification of the order.

Yes, our chocolates are 100% couverture. We use high-quality cocoa butter and fresh ingredients to produce our chocolates.

You can shop our chocolates from our official website or from our store at Lavelle Road, Ashok Nagar, Bangalore. We are also present on Swiggy, Zomato and Amazon.

Please email us at orders@chocolatephilosophy.co.in or contact us at 9900148332 for more details

Please check our returns and refund policy here.

Local orders will be shipped between 2 - 3 days. Any orders placed in a difficult coverage area may take between 10-12 working days.

All our chocolates are shipped with good quality packaging and ice packs to ensure you receive your chocolate in the best condition possible.

Chocolate has a good shelf life and can be reset very easily. Just pop it back into the fridge for 40 minutes and your chocolate will be ready to devour.

Please email us at orders@chocolatephilosophy.co.in or contact us at 9900148332.

Please email us at orders@chocolatephilosophy.co.in to check the status of your order. Please mention your order number in the subject line.

We have partnered with Razorpay and offer a variety of payment options that can be availed at the checkout page.